Returns & Exchanges

At Stern Pinball, we want you to be completely satisfied with your lifestyle apparel and accessories. If your gear doesn't fit or meet your expectations, you can return or exchange unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging with all tags attached to ensure they are protected during transit.

3

Ship It Back

Print the prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing