Frequently Asked Questions

Everything you need to know about your Stern Pinball apparel and accessories.

How long does it take for my order to ship?

Most orders are processed within 2-3 business days. Shipping times vary by location, but domestic orders typically arrive within 5-7 business days.

What is your return policy for apparel?

We accept returns on unworn and unwashed clothing within 30 days of purchase. Items must have original tags attached to be eligible for a full refund.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specifications for the best fit.

Do you offer international shipping?

Yes, we ship our fashion collections worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred.

How should I care for my Stern Pinball graphic tees?

To preserve the print and fabric quality, we recommend machine washing cold with like colors and tumbling dry on low heat or air drying.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.